transfluid Asia Pacific with on-site service in Bangkok
Top-class service can be delivered only by those who are physically present where their clients are. For this reason transfluid Asia Pacific was established in Bangkok. After five years of operation, one thing is clear for transfluid Maschinenbau GmbH: it is a success story. The service and sales office in which four employees of the South-Westphalian (German) business are currently working plays a vital role in the success of transfluid in the economic region of Asia Pacific and is the basis for further, sustainable expansion.
Thannarong Vasunirachorn has been the head of transfluid Asia Pacific since 2008. He point out: "We have been very consistent and target-oriented in our development and constant expansion of our presence in the interest of our clients. We want to offer local service on the same level as in the German town of Schmallenberg in Europe where we are based." From the Thai capital, the senior executive does not only coordinate all sales activities of transfluid vendors from Korea, India and China up to Australia and New Zealand. Also the installation of machines and equipment and the subsequent service are organised from Bangkok. Being close to the client is of primary importance for the company.
Knowledge exchange in the German head office
The Thailand-based sales people and engineers are thoroughly educated and qualified in the German master plant. On average, they spend 16 weeks here. This exchange with the German colleagues is highly appreciated and determines the success of transfluid in Asia Pacific. "The professional competence of our staff is highly esteemed and thrust in our services cannot go unnoticed. The timing and decision to open a subsidiary in Asia was just right. It was a true success. The proximity to clients is an aspect that opens the door to the local market", says Gerd Nöker, CEO of transfluid. To ensure fast technical support, it is a matter of fact that the company maintains a stock of spare parts in Bangkok. Sufficient storage areas guarantee short response times. Our qualified team of engineers can provide fast service whenever needed. The recent success has confirmed that transfluid shall continue developing and timely expanding its subsidiary on the Asian-Pacific market.
Tube 2012: hall 05 / booth G34
The highly qualified Thai transfluid staff is thoroughly educated in the head office in Schmallenberg in South-Westphalia, Germany.